While this routine has been familiar to our practice since the early 1990s, it’s been even more clear during the recent economic downturn. From 2009 to 2014 we slowly downsized our support team, electing to leave positions open when vacated.We maintained status quo in almost every area, waiting for the good old days to return.
There’s no question that they were right, and the boss put his stamp on expanding our appointment times from 20 minutes to 30 minutes.Accommodate entered English in the mid-16th century from the Latin word accommodat-, meaning "made fitting." Whether it refers to changing something to suit someone's wishes or providing someone with something he needs, accommodate typically involves making something fit.You might change your lunch plans, for example, to accommodate your best friend's schedule.While I agreed, and absolutely supported any scenario that would ease the burden on our doctors, I also wanted to know what happens to the average 33 percent of schedulable time that’s now lost. The prospect of maintaining our claim of compassionate care would be hard to balance with telling 10 clients every day that we just couldn’t see them.Do we turn clients away if their needs exceed our availability? We decided to start looking for another associate and the whole team agreed that we could gut it out until one arrived.